System Engineering HW8

The textbook for that class is Systems Engineering Principles and Practice, 2nd Edition. Alexander Kossiakoff and William N
Q1:15.5 An effective logistics support system is an essential part of successful system operational performance. While the support system is outside of the delivered system, discuss why the systems engineer should be involved in the design and definition of the support system. Discuss the functions of some of the characteristics that must be considered, such as the supply chain, spare parts, replaceable part level, training and documentation.
I have question to be answered from the book and the second one from the article that is attached
Westwick “ Q2: from the article
summarize how NASA’s TQM drive conflicted with systems engineering