making guide
Business & Industry
Description of the business
1.5
Current and Future trends
1.5
Key driving forces
1.5
Key Success Factors
1.5
Products / Services
Product lines and attributes
1.5
Area of differentiation
2
Operations Objectives
1.5
Physical Presence
Location
1
Premises
1
Layout
2
Facilities & maintenance
2.5
Processes and Supplies
Production/service process
1.5
Materials
1
Suppliers
1.5
Inventory management
1.5
Managing seasonal variations
1
Regulations
2
Human Resource Planning
Employees and positions
1
Terms of employment
1
Recruitment sources
1
Training
1
Performance appraisal
1
Remuneration
1
Work schedule
1
Legal requirements
1.5
Operational feasibility
1.5
Presentation
2
Creativity
2
40