This is group project about How can Zookal manage and measure the quality of the services that it delivers to its customers?
To find out about the company here WWW.ZOOKAL.COM
My part is to take about RATER theory of service quality ( Reliability, Assurance, Tangibles, Empathy and Responsiveness)
Applied this theory to Zookal
Support our argument
Try to find another example that is similar to Zookal.
This part you need to write 2.5 pages
Another .5 page is about Recommendationsâ€™.
You donâ€™t have to write Introduction.
All sources must be articals no books.
Delivering a high-quality product at a reasonable price is not enough anymore.
That’s why we have developed 5 beneficial guarantees that will make your experience with our service enjoyable, easy, and safe.
You have to be 100% sure of the quality of your product to give a money-back guarantee. This describes us perfectly. Make sure that this guarantee is totally transparent.Read more
Each paper is composed from scratch, according to your instructions. It is then checked by our plagiarism-detection software. There is no gap where plagiarism could squeeze in.Read more
Thanks to our free revisions, there is no way for you to be unsatisfied. We will work on your paper until you are completely happy with the result.Read more
Your email is safe, as we store it according to international data protection rules. Your bank details are secure, as we use only reliable payment systems.Read more
By sending us your money, you buy the service we provide. Check out our terms and conditions if you prefer business talks to be laid out in official language.Read more