Operations Management Custom Essay

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The operations manager is faced with a multitude of responsibilities. Among those responsibilities is the need to control quality. This is achieved through the creation and use of statistical control processes (SPCs). SPCs are designed to inspect, identify, and measure manufacturing and service operations to ensure the necessary outcomes are being produced. One common SPC method is "Six-Sigma." Each "sigma" level represents a different level of statistical acceptance. Companies such as Motorola and General Electric use "Six Sigma." For this question you will need to read and research the use of "Six Sigma" as a control process before you can compose a complete response. Discussion thread challenge Address each of the following questions to complete this discussion (within your response separate your answer to each question and do not combine questions & answers): 1.Select and identify a manufacturing organization (other than Motorola and General Electric) that utilizes Six Sigma. 2. Explain how Six-Sigma is used by the organization you identified and as a means of process control. Please do not state what the use of Six Sigma has done/accomplished; rather discuss how Six Sigma was actually used by the company. 3. Based on your research do you believe that the use of Six-Sigma (within the organization you identified) has been successful in improving the quality of the goods or services produced? Explain why or why not in detail (support your findings/conclusions).

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