Notes for Students:
Based on the Multi-Media case ï¿½â‚¬ï¿½20th Century Fires [C20] contained in the X-Stream Site for
Section Topic Indicative Mark
Construct C20 s ITO, and map the main fireplace
b) Evaluate C20 s operational strategy using both
the performance dimensions and your answer to
Identify and evaluate how C20 manages either
their Inventory, or Capacity and Demand
Choose relevant operations management
concepts from ONE OTHER topic/theme area
and apply these to evaluate elements of the case
C20 operation in depth. Based on your analysis
make some recommendations for improvement to
operational performance ( with reference your
answer to PART 1 )
NB “ all Parts must be attempted
Your answer to questions in PART 1 and PART 2 should be in the form of a business report with
appropriate structure and layout and presentation using pictures, photos, tables, diagrams,
references as required.
DO NOT SUBMIT AN APPENDIX “ this will not be marked “ all relevant supporting items should be
within the body of the report.
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