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Assignment 1: Motivation Theories Your hotel front office has enthusiastic, motivated employees, but also has unenthusiastic, obstinate employees. You are concerned that the level of hospitality is suffering. • Resources: Ch. 13 of Hotel Front Office Management • Answer the following questions based on the scenario: o What motivation theories would you apply as front office manager? o Would you use the same application for everyone? Why or why not? o What programs would you implement to continue to motivate your enthusiastic employees and increase motivation among your less-enthusiastic employees? • Incorporate your answers and create a brief training strategy explaining that hospitality is the first priority. • Include an introduction and conclusion to your assignment. • Post this assignment in 700 to 1,050 words as a Microsoft® Word attachment.
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