Manage a Supply Chain

Case Study with multiple choice questions all need to be answered accordingly

1. What do you understand by supply chain management?
a) Encompasses all activities associated with the flow and transformation of goods from raw materials, information and finance up and down the supply chain
b) Encompasses all activities with the distribution of goods
c) Encompasses all activities with the purchase of goods
d) Encompasses all activities associated with the flow of capital from supplier to consumer

2. What is demand driven supply chain management strategy?
a. Pull system
b. Push system
c. Bull whip effect
d. None of the above

3. Supply chain management focuses on managing its resources to complete which of the following task:
a) Meet customer requirements
b) Provide competitive advantages
c) Meet business needs
d) All of the above

4. Some products can take final shape and form at the place of retail. This strategy is known as:-
a) Postofficement
b) Postponement
c) Post-retail
d) None of the above

5. A business is profitable if the value it creates exceeds the cost of performing these value activities. This statement is :-
a) True
b) False
c) All of the above
d) None of the above
6. Why it is important to have policies and procedures for an organisation?
a) Policies and procedures allows employee to understand their roles and responsibilities within predefined limits
b) It is easier to terminate staff who are not performing well
c) Policies and procedures allows employee to blame each other if task is not performed well
d) All of the above

7. What is JIT system?
a) The parts are delivered to the assembly plant just in case it is needed
b) Parts are delivered to the assembly plant just in time to be used for production
c) The system involves the use of cards to move stock in production
d) It gives part flexibility in the assembly line production

8. What is the relationship between customer service and inventory levels?
a) Low inventory levels will increase the customer service levels
b) High inventory levels will decrease the customer service levels
c) High inventory levels will increase the customer service levels
d) High inventory levels will need lot of customers

9. Why it is important to have KPI s for your supply chain?
a) A KPI is used in an organisation to make employees work harder
b) A KPI is set of unrealistic goals
c) A KPI will indicate how far a metric is above or below the pre-determine target
d) A KPI will indicate how the employees are performing

10. A shorter lead time will:-
a) Reduce inventory holding
b) Reduce inventory cost
c) Increase inventory turns
d) All of the above

11. Most retailers are essentially supply chain companies since:-
a. They dominate the consumer market
b. Own their own warehouses and trucks
c. They buy products produced by others
d. Engage in off-shore sourcing

12. Some individuals describe the current consumer as the click here generation because :-
a) We text messages
b) We all have Internet access
c) We no longer wait for information to be pushed out to us
d) We buy merchandise on the internet

13. One of the major challenges of supply chain is :-
a) Forward buying
b) Maintaining the visibility of inventory
c) Building safety-stock inventory
d) Pushing inventory back to suppliers

14. Which of these flows is in the supply chain
a) Information
b) Products and services
c) Financial
d) All of the above answers

15. Complexity in the supply chain is caused by?

a) Number of SKU s
b) Global location of suppliers and customers
c) Transport requirements
d) All of the above answers

16. A push-based strategy works well for supply chains that focus on:-
a) Lean production
b) The anticipation of demand or without knowledge of customer orders
c) Work centres and offshore sourcing
d) The immediate delivery of off-the shelf, low -cost , standardise goods

17. Lean production relies on:-
a) Pull systems
b) Push systems
c) Ford Production systems
d) Toyota Production systems

18. Form utility is the value that is added through a:-
a) Supplier selection
b) Marketing process
c) A manufacturing, production or assembly process
d) None of these answers

19. Logistics activity can provide form utility. Which one below is the example of Form utility in logistics?
a) When a product is made from raw materials
b) When a product is designed
c) The breaking and re-packaging at a distribution centre
d) All of the above answers

20. Which are the major modes of international transportation?
a) Rail and air
b) Rail and road
c) Water and rail
d) Water and air

21. Which of the following is an activity of physical supply/distribution?
a) Transportation
b) Production
c) MRP
d) Work-in-progress

22. Which of the company objectives are in conflict?
a) Maximum customer service and low-cost plant
b) Maximum inventory investment and customer service
c) Cash flow and profitability
d) All of the above answers

23. Considering the service desired and the relative cost of the item, which of the following would you most likely to ship by truck?
a) Regular shipments of grain
b) Regular shipments of iron ore
c) Regular shipments of vegetables direct to a supermarket
d) Emergency maintenance parts
24. Which of the following will happen if a company standardizes the components that are used in different models?
a) Waste will be reduced
b) Less product for the customer
c) Production runs will be reduced
d) Different colours of rear view mirror will be used

25. A critical outcome of the supply chain is to deliver
a) Profits.
b) The right product to the right place.
c) Cost/value.
d) On management s expectations.

26. Logistics service providers undertake contracted roles in :
a) Goods movement
b) Material services such as buying services
c) Professional firms such as IT services
d) All of the above

27. Which of the following best describes reverse logistics?
a) The post-sales support of products and services
b) The return of goods, which typically involves packaging, parts on whole products
c) Planning of manufacturing on the final assembly, pack and test of inputs
d) How many and what value of products to hold and where what materials to acquire and when, what to make ( or import ) and when

28. The reduced cost of globally sourced material is traded off against the increased cost of holding additional inventory caused by the longer lead time
a) True
b) False

29. A method companies use to manage the product use by date and stock rotation on a basis that is most relevant is:
a) Fastest in fastest out
b) First in first out
c) Fastest in first out
d) First in shit happens

30. The use of IT applications in logistics enables logisticians to :
a) Improve speed and agility of the supply chains
b) More accurately forecast demand
c) Optimise inventory
d) All of the above

31. Supply chain managers should be concerned about three flows in their organizations a) what are the three flows?
b) Why are they important?
(3 marks)


32. How can you create value in the supply chain and briefly explain the strategy with an example? (3 marks)

33. List the eight specific type of waste that lean manufacturing programs targets?
(2 Marks)


34. Major external forces seem to drive the rate of change and shape our economic and political landscape.
A) Briefly explain how globalization, organizational consolidation, government policy and regulation have increased complexity for the supply chain?
(3 marks)

35. What is a Pull “based supply chain and explain some benefits in using this strategy for your supply chain?
(4 marks)

All questions need to be answered accordingly

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