You are attending a general meeting with management to discuss proposed changes in the Quality Assurance Program. After the presentation and during a question and answer period, several nurses and surgeons question the need for “the QA Program and all the added expense it has caused the hospital to fund at the expense of other programs.” They further blame the recent layoff of workers to the increasing costs of the QA Program. What would your response be to their statements? Develop three arguments you would present to counter their stated position. In your own words, what aspect of a quality assurance program do you believe to be most important to improving and maintaining quality care? Be sure to distinguish the difference between quality assurance and quality assessment. In you opinion, briefly discuss why quality assurance programs are important to the management of a hospital or other health care facility. To what degree to you believe that quality programs have an effect on facility policies? Be sure to briefly discuss the recent history of the development of quality assurance programs. Do you consider that the current Health Care coverage debates in Congress will eventually focus on the importance of quality assurance programs in health care? Briefly, discussion your opinion.
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