-Take to account sampling and ethical issues related to completing a satisfaction survey of a sample of women who received services from any of the 10 shelters in your city.
Now you are the new director of the city agency that provides funding and oversight of all of the shelters.
You have decided that the first thing you need is information as to whether the community is satisfied with the program.
The ?community? has many groups: judges, probation/parole officers and other criminal justice personnel, staff at the program, the general community surrounding the program and of course the participants.
Choose one of these groups and create an appropriate survey to gauge their satisfaction with the program.
The paper should be at least 3 pages and should include the following:
-A cover letter to the potential participants.
-Explain the purpose of the questionnaire in the form of a cover letter to potential participants. ?
-Be sure to include why it is important for them to participate and encourage them to do so.
-You may want to base your letter on one of the following examples
1. University of Oregon “Cover letter for Anonymous, Non-Sensitive Surveys”
2. Access Project.org “Facility Survey Cover Letter”
-Feel free to use this Cover Letter Template ( which will be uploaded) to assist in formatting your letter.
1. Create an appropriate satisfaction questionnaire for the group you have decided to survey about the services at the shelter. You must include 10 – 15 questions of varying types, including at a minimum:
? Two fixed alternative questions that have only two choices for the answer,
? Five fixed alternative questions with 4 – 5 potential answers,
? One open-ended question, and
? Any other combination of questions to make a minimum of 10 questions.
2. Indicate how you would pretest the questionnaire, including your test group.
3. Indicate the format you will use to collect the information (mail, internet, phone, group, or face-to-face interview). Justify your choice.
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